At approximately 12:15 PM MST on Sunday, October 23, 2011 the recursive name servers at our upstream provider experienced degraded performance as of a result of a Denial of Service attack lasting until about 6:33 PM MST. Systems engineers at Stackable were notified quickly after the problem began and, in concert with our upstream provider, were able to identify and resolve the issue.

Our provider has now taken proactive steps to assure that these kinds of outages do not occur in the future by implementing systems to prevent a future event of this nature.

We are, of course, continuing to investigate additional steps we can take to avoid any potential service interruption. To assure that this does not happen again, and as an added precaution, we will be setting up our own internal recursive name servers independent of those currently used by our upstream provider to provide increased reliability and redundancy. It has been, and remains to be, our top priority to provide you with the best service imaginable and we deeply apologize for any inconvenience.