A small number of VPS containers in our SLC1 datacenter were offline on April 30 from 8:30 PM MST - 9:50 PM MST and again on May 1 from 10:44 AM MST - 11:24 AM MST.

These issues have been identified and stem from problems we’ve had with our back end ZFS file system. A decision has been made to replace the Nexenta platform currently in use with a NetApp FAS2020 to serve as the storage facility for VPS containers. We’ve had perfect reliability with NetApps in the past and expect that trend to continue.

Despite the VPS products being in beta stage, we again apologize for any inconvenience this may have caused for the small number of affected customers. We will report further updates following the implementation of the NetApp solution. Thank you again for your patience.